Apollo.io Australia: B2B Prospecting & Outreach Guide
If you’re trying to build a B2B pipeline in Australia, you’ve probably heard of Apollo. It’s where most Australian agencies, SaaS companies, and outbound sales teams go to find their next prospect.
Apollo is a prospecting and outreach platform. You search for companies and people by title, industry, location, and company size — then email them directly through Apollo’s system. It handles list building, email delivery, follow-ups, and tracking.
But there’s a learning curve. A lot of Australian teams buy Apollo, send poor cold emails, get low reply rates, and then blame the platform. The tool is actually excellent — most people just don’t use it right.
This guide covers how to find prospects in Australia, set up your sequences correctly, stay compliant with the Spam Act 2003, and get actual replies.
How Apollo Works (Basics)
Apollo’s database has over 250 million B2B contacts worldwide, including solid coverage of Australian companies and decision-makers.
The typical workflow:
- Search: Use filters to find prospects (e.g., “General Managers in Victoria, companies with 10–50 employees, software industry”).
- Build list: Export the results to a list and review who you’re actually emailing.
- Enrich: Apollo fills in missing data (phone numbers, direct emails) via its enrichment engine.
- Set up sequence: Create a cold email sequence (typically 3–5 emails with 3–5 day gaps).
- Enrol contacts: Add your list to the sequence.
- Track: Apollo shows you opens, clicks, replies, and unsubscribes.
- Follow up: Reply to interested prospects manually or via a workflow.
The key advantage: Apollo handles deliverability. It won’t get you to the spam folder as easily as sending from your own email. It also tracks everything automatically.
Building Your Prospect List in Apollo
This is where most teams get it wrong.
Your goal is not to find everyone. Your goal is to find the right people to email. A smaller, more targeted list will always outperform a massive, generic list.
Step 1: Define Your Ideal Customer Profile (ICP)
Before you search Apollo, know who you’re looking for:
- What job titles? (e.g., General Manager, Operations Director, Compliance Manager)
- What industries? (e.g., healthcare, construction, finance, SaaS)
- What company sizes? (e.g., 10–100 employees, 100–500 employees)
- What locations? (Queensland, New South Wales, nationwide?)
- What pain points are they experiencing?
Write this down. Most teams skip this and end up emailing everyone.
Step 2: Search Apollo by Criteria
Use Apollo’s filter panel. Start broad, then narrow:
Location: Australia (or specific states — Queensland, NSW, Victoria)
Job titles: Start with 2–3 primary titles. Don’t list 20. Examples:
- “General Manager” (for SME outreach)
- “Operations Manager” or “Operations Director” (for process improvement)
- “Compliance Officer” or “Compliance Manager” (for compliance software)
- “IT Manager” (for software/tech selling)
Industry: Use Apollo’s industry filter. Examples:
- Healthcare
- Construction
- Manufacturing
- Professional Services
- Finance & Insurance
Company size: Pick a range. For Australian SMEs, try:
- 11–50 employees (small)
- 51–200 employees (mid-market)
- 201–1,000 employees (large)
Company revenue (optional): You can filter by revenue, but it’s less accurate than headcount.
Technology (advanced): If you use this filter, you can find companies currently using a specific tool. E.g., “companies using Salesforce” or “companies using Slack”.
Step 3: Review the Results
Don’t just grab all results. Click through and review 20–30 profiles. Ask:
- Are these real decision-makers I’d actually want to email?
- Are the job titles accurate?
- Are the company details correct?
If the results look off, refine your filters.
Step 4: Build Your List
Export your search results to a list (within Apollo). Most teams export 200–500 prospects at a time. Don’t export 10,000 on day one.
Step 5: Enrich and Check Data
Apollo’s enrichment tool fills in phone numbers and alternative email addresses for contacts. This helps with multi-touch outreach (email + phone + LinkedIn).
Check the enrichment quality before you enrol them in a sequence. If the data looks dodgy, remove those contacts.
Setting Up Cold Email Sequences
Your email is your product. A bad email will get no replies, no matter how good Apollo’s deliverability is.
Email 1: The Hook (Initial Touch)
This is your first email. Keep it short (100–150 words max). The goal is to get a reply or at least get them curious.
Structure:
- One sentence personalisation (shows you’ve done homework)
- Problem statement (tell them why you’re emailing)
- One CTA (usually “Want to chat?”)
Example (for a compliance software company targeting Operations Managers):
> Hi [First name], > > I saw [Company name] recently expanded its team in Victoria. Most operations managers we talk to are juggling compliance spreadsheets because their current system doesn’t cut it. > > We help mid-market companies consolidate compliance into one system — saves about 15 hours per month in admin work. > > Worth a quick call to see if it’s relevant? > > [Your name]
That’s it. No long paragraphs. No “we’d love to partner with you” fluff.
Email 2: Social Proof (3–5 days later)
If they didn’t reply, send a follow-up. This one builds credibility.
> Hi [First name], > > Just following up on my last email. > > We’ve helped companies like [Real client name] and [Another real client name] reduce compliance manual work by 60%. > > Happy to jump on a quick call if you’re open to it. > > [Your name]
Email 3: Different Angle (5–7 days later)
Change your approach. Maybe mention a specific pain point, or ask a genuine question.
> Hi [First name], > > Last question before I stop pestering you: are you currently tracking compliance obligations in a spreadsheet or a system? > > Reason I ask — most operations managers we work with realised their spreadsheet approach was costing them about 2 hours per week in manual updates. > > If you’re dealing with something similar, I’d love to show you how one call might change that. > > [Your name]
Email 4: Value Add (7–10 days later)
Offer something useful, not another pitch.
> Hi [First name], > > I put together a quick audit of compliance frameworks in Victoria (based on your industry). Might be useful reference material. > > [Link to resource] > > Let me know if it’s relevant. > > [Your name]
Email 5: Final (Final touch, then archive)
If they haven’t replied by now, they’re not interested. Send one final email, then remove them.
> Hi [First name], > > Last email — I’ll leave you alone after this. > > If you ever need to revisit your compliance setup, I’m here. > > [Your name]
Total sequence: 5 emails over 3–4 weeks. That’s it. Don’t send more than 5. You’ll hurt your deliverability.
Sequence Settings in Apollo
When you create your sequence in Apollo:
- Send day: Monday–Thursday (not Friday or weekends)
- Send time: 9 AM–12 PM (prospect’s local time, ideally)
- Daily cap: 50–100 emails per day (Apollo recommends gradually ramping up to avoid spam triggers)
- Spacing: 3–5 days between emails
- Unsubscribe: Apollo includes this automatically (legally required)
Don’t just hit “send to all 500 prospects”. Ramp gradually:
- Week 1: 100 emails/day
- Week 2: 150 emails/day
- Week 3: 200+ emails/day
This warms up your sender reputation and keeps you out of spam.
Australian Spam Compliance (Critical)
The Spam Act 2003 is stricter than US CAN-SPAM. You need to follow it or risk fines.
What the Spam Act requires:
- Unsubscribe link: Must be in every email. Apollo includes this automatically. Don’t remove it.
- Reply to unsubscribe: You must honour unsubscribe requests within 10 business days.
- Accurate sender info: Your business name and contact address must be real and correct.
- No deceptive subject lines: Don’t pretend to be someone you’re not.
Good practices:
- Include your company name in the email signature
- Use your real email address (not a masked “noreply” address)
- Honour unsubscribe requests within 10 days
- Don’t switch between multiple email addresses to the same person
- Keep records of opt-ins (though cold email is technically allowed)
Don’t do this:
- Use a fake name
- Hide your company name
- Send multiple sequences to the same unresponsive person
- Sell their data to other companies
Apollo’s compliance is good. But you’re responsible for the content and frequency of your emails.
Email Deliverability Tips
Apollo has good deliverability, but there are things you can do to improve it:
- Warm up your email gradually. Don’t send 500 emails on day one. Ramp from 50–100, then grow.
- Keep your reply rate healthy. Apollo wants to see people replying to you. If 0% reply, it signals spam. Aim for 2–5% reply rate early on.
- Use personalization smartly. [First name] is good. [Company specific fact] is better. But don’t overdo it — if your personalization looks fake, it will hurt you.
- Avoid spam trigger words. Words like “urgent”, “act now”, “limited time”, “click here” can trigger spam filters. Keep it conversational.
- Use a professional domain. If you’re emailing from a Gmail or Yahoo account, you’ll get worse deliverability. Use your company domain.
- Monitor your metrics. Check your bounce rate (should be under 5%), open rate (3–8% is normal), reply rate (2–5%), and unsubscribe rate. If any are off, adjust your email.
- Don’t send too many sequences. If you enrol the same person in multiple sequences, they’ll unsubscribe or mark as spam. One sequence per person, max.
Apollo Features Worth Using
Lead Enrichment
Apollo can look up phone numbers, alternative emails, and LinkedIn profiles for your prospects. This is useful for multi-touch outreach (email + phone).
Cost: Included in most plans (some limits apply).
Integration with Other Tools
Apollo integrates with Slack, Zapier, and most CRMs. You can:
- Auto-add Apollo leads to Pipedrive or HubSpot
- Get Slack notifications when someone replies
- Trigger workflows based on replies
Inbound Leads (Advanced)
Apollo has a feature to see when prospects land on your website. You can email them immediately while they’re interested. This is powerful but requires setup.
Analytics & Reporting
Track which sources gave you the best replies. Which email line got the most opens? Which time of day performs best? Use this data to refine future campaigns.
Apollo Pricing (AUD)
Pricing varies based on region. Here’s rough AUD estimates:
| Tier | Monthly | Credits | Best for |
|---|---|---|---|
| Free | AUD 0 | 50 searches, limited enrichment | Testing |
| Basic | AUD 60–80 | 500 credits, unlimited enrichment, sequences | Solo founder |
| Professional | AUD 150–200 | 5,000 credits, full features | Growing team |
| Enterprise | Custom | Unlimited | Large teams |
What are credits? Each search, enrichment, or contact add costs credits. Free tier gets 50 credits/month. Professional tier gets 5,000.
Most Australian founders start with Professional tier (AUD 150–200/month) and see good ROI if they execute properly.
Common Mistakes with Apollo
Mistake 1: Sending poor emails. Apollo is just the vehicle. If your email is weak, your reply rate will be terrible. Spend time on your email copy, not your Apollo setup.
Mistake 2: Not qualifying your list. A list of 10,000 random contacts will get 0% reply rate. A list of 200 perfect-fit prospects will get 5–10%. Quality over quantity, always.
Mistake 3: Sending too fast. Don’t send 1,000 emails on day one. Ramp gradually. Your sender reputation is like a credit score — build it up slowly or you’ll get blacklisted.
Mistake 4: Ignoring unsubscribes and bounces. If someone unsubscribes or bounces, don’t email them again. Apollo handles this, but check your metrics regularly.
Mistake 5: Not following up on replies. Apollo will get you replies, but you need to actually respond. Treat replies as gold — they’re warm leads. Reply within 24 hours.
Mistake 6: Using Apollo for bought lists. Don’t import a list of 10,000 random contacts and blast them with Apollo. That’s spam. Apollo works best for targeted, researched prospects.
Mistake 7: Ignoring Spam Act compliance. You need to include an unsubscribe link and honour unsubscribe requests. Apollo does this, but make sure you follow through.
Sample Apollo Campaign (Real Example)
Let’s say you’re a compliance software company targeting Operations Managers in Melbourne.
Search filters:
- Location: Victoria
- Job title: “Operations Manager” or “Operations Director”
- Company size: 20–200 employees
- Industries: Healthcare, Construction, Professional Services
Results: 450 prospects
Qualification: Review manually, remove bad fits. Keep 200.
Sequence:
- Email 1: “I noticed you’re managing operations at [Company]. Most ops managers spend 10 hours a week on compliance tracking.”
- Email 2 (Day 4): “We helped [Client] cut that in half using [Tool].”
- Email 3 (Day 8): “Quick question — are you currently tracking compliance in a system or spreadsheet?”
- Email 4 (Day 12): “[Link to compliance checklist for your industry]”
- Email 5 (Day 16): “Final check — is compliance tracking something you’re looking to improve?”
Results (realistic expectations after 3 weeks):
- Opened: 60–80 (30–40%)
- Clicked: 15–25 (7–12%)
- Replied: 8–15 (4–8%)
- Booked meetings: 2–3
That’s 2–3 qualified meetings per 200 prospects. At AUD 150/month for Apollo, that’s AUD 50–75 per meeting generated. If your deal size is AUD 5,000+, that’s a 66x+ ROI.
Next Steps
- Define your ICP. Write down the job titles, industries, and company sizes you want to target.
- Start small. Run a pilot with 100–200 prospects. Don’t go big on day one.
- Write your emails. Spend 80% of your time on email copy, 20% on Apollo setup.
- Ramp gradually. Day 1–7, send 50–100/day. Week 2, 100–150/day. Week 3+, 200+/day.
- Track your metrics. Monitor opens, clicks, replies, and unsubscribes. Refine based on data.
- Follow up on replies. Treat replies as warm leads. Respond within 24 hours.
If you want expert help setting up Apollo, building your ICP, or writing cold email sequences that actually work, reach out to Anitech. We’ve generated hundreds of qualified leads for Australian B2B companies using Apollo.
Frequently Asked Questions
Q: Is cold email legal in Australia? A: Yes. The Spam Act 2003 allows unsolicited email for B2B prospecting as long as you include an unsubscribe link and honour opt-outs. Apollo includes unsubscribe links automatically.
Q: What’s a good reply rate? A: 2–5% is solid. 1–2% is normal for poorly qualified lists. 10%+ means you’ve nailed your messaging and list.
Q: Should I use Apollo’s email or my own? A: Apollo’s email has better deliverability because they manage sender reputation. Your own email gives you more control. Most teams use Apollo’s system for the first campaign, then transition to their own domain once they’ve warmed up their sender reputation.
Q: How long does it take to see results? A: 2–4 weeks. Apollo is not a “set it and forget it” tool. You need to monitor metrics, adjust your email, and follow up on replies.
Q: Can I target specific companies? A: Yes. Apollo has a Company filter. Search for specific companies, then add their decision-makers to a list.
Q: What’s the difference between Apollo and LinkedIn Sales Navigator? A: Apollo is better for email outreach and contact finding. LinkedIn Sales Navigator is better for engagement and building relationships. Most B2B teams use both.